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Bulldog customer support to close?
Posted by: eusty on Wednesday, May 16, 2007 - 10:58 AM
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Reports at el Reg
claim that Pipex will be closing it's call centres which serve Bulldog
customers. Troubled Pipex bought the ISP from Cable and Wireless last year
along with it's chequered past of customer dissatisfaction. While nothing has
been announced officially, it's been rumoured that Bulldog's outsourcers have
been told their services will no longer be needed in 90 days' time.
Pipex have given the 'no comment' replies but have said "Pipex has no plans
to reduce the level of support for customers with a Bulldog service nor has it
any plans to change the way that the customer can contact the support teams."
which is a nice no committal answer.
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