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Slow Virgin cable connection?
Posted by: eusty on Tuesday, August 21, 2007 - 10:38 AM
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Former NTL customers may find they have problems with download speeds on
their 20Mbps Virgin Media XL connections.
It seems that while most Virgin customers are not having any problems, ex-NTL
customers who are still using Ambit 100 and Ambit 120 modems could end up with
speeds of less than 2Mb. This is because of incompatibilities in the old modems
which mean they cannot support the new speeds.
"After further investigations we have now concluded that there
may be circumstances where Ambit 100 and Ambit 120 modems do not
meet the performance criteria for the Broadband Size XL service."
"We recommend that any customers who have either of these modems now
request a cable modem swap-out in order to get the maximum
performance from their broadband connection." |
| Virgin Media |
So if you an ex-NTL customer and getting slow speeds it might be best to
check your modem!
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