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Broadband providers provide poor service
Posted by: eusty on Wednesday, November 07, 2007 - 07:25 AM
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Broadband providers didn't come out too well in a review of the number of
complaints to Which! lawyers regarding poor service UK industries.
Top of the list was BT with the most complaints followed by Virgin Media,
next comes a deviation as British Gas takes the third place. ISP's then take
fourth, fifth and eighth places with Talk Talk, Orange and Tiscali taking these
respectively.
The main area of complaints were installation problems and general customer
service issues, but overall the telecoms industry fared badly.
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