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Almost half of all broadband users are being ripped off by service providers
according to a survey by The Money Supermarket.
The phrase 'up to' has been a source of great controversy over the last few
months with potential broadband speeds rising ever higher and higher, but for
most users these are just a dream. The problem is that advertisers still feature
the maximum speed in their advertisements.
The survey reveals 44 per cent actually get the half of the speed that they
signed up for or less, and have called on regulator, Ofcom, to try to make
adverts realistic. It has already made ISP's include the 'up to' phrase in
advertisements, but there seems a need to make things more obvious.
Ofcom though say that they are in discussions with six broadband providers
are "already looking closely at this issue" and say that they also have
"expressed our concern to the Advertising Standards Authority and we're
talking to the industry".
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