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Virgin broadband is back
Posted by: eusty on Wednesday, December 19, 2007 - 02:47 PM
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Virgin Media broadband users are back online again after national network
problems on Monday evening.
As is usually the case the problems happened during a firmware update during
routine maintenance caused routers to reset, which then cascaded as an excessive
number tried to connect at the same time causing IP conflicts.
It seems that most of the problems occurred in the North West, Yorkshire and
the Midlands with an estimated three million customers having problems. TV and
phone services were not affected by the glitch, so it was a case of watching
telly rather than surfing for many.
| "At 9.20pm [on Monday] customers in a number of regions
temporarily lost connectivity to their broadband and video-on-demand
services. This occurred as a result of an error during a routine
maintenance process which affected some customers' modems and
set-top boxes," |
| Virgin Media statement |
Virgin though seems to have played down the problem.....
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