A survey carried out by O2's broadband division has mirrored earlier ones showing us Brits can be driven around the bend by broadband.

One of the main frustrations was that of of setting up our broadband equipment at home and then having to call the ISP customer service more than a few times to get a problem resolved. The survey shows that a quarter of UK broadband users are frustrated by the service offered to them by their ISP's, with one in five having to contact their support at least three times to get things sorted, amny times on a premium line number.

More than half of the 1,500 surveyed had lost their tempers with a PC due to the problems related to broadband, but although many said they were disappointed in their speeds over half had no idea of what they actually were!