Virgin Media has been suffering email problems since the beginning of this month and have had to call Microsoft in to help.

The bug affects around 10% of it's old Telewest customers and results in emails taking up to 11 hours to arrive. As it's only one of Virgin's total of eight mail clusters which is experiencing problems it seems that the situation has even got the Microsoft scratching their heads, as the only way to resolve the issue is the ever popular fix of rebooting the server.
Virgin hope that its migration to Exchange 2003, which it has sped up, should fix the problems.