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BT Dialup users get broadband upgrade offer
Posted by: AndyJenkins on Monday, November 08, 2004 - 08:04 AM
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A few of our readers noticed we missed out on a recent piece of news offering BT Anytime (dial up) customers the chance to upgrade their Internet service to a broadband one, for (initially) the same monthly cost as what their Anytime dial up service costs. Not one to disappoint, we thought we've do a quick write up about the situation.
Called BT Yahoo Anytime Plus, invitations have been shipped out to existing Anytime subscribers meeting high usage criteria (note : this offer is by invitation only - so its fruitless phoning up BTYahoo asking for this). Offering subscribers the opportunity to upgrade their dial up connection to BT Yahoo Broadband 512kbps, the service will cost just £15.99 per month (if you pay by Direct Debit, otherwise £16.99) until 1st May 2005. From May 2005 onwards, users are given the choice to continue with the 512kbps service at the normal £26.99 per month (via Direct Debit, else £27.99). Users who choose do not want the full 512kbps service can optionally elect to 'downgrade' their broadband to a special 150kbps service, and continue paying the £15.99/£16.99 per month. The 150kbps service is capped at 1GB data allowance per month.
Invitations are being sent out now and valid only until the 31st December 2004.
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Re: BT Dialup users get broadband upgrade offer
(Score: 0)
by Anonymous on Nov 25, 2004 - 12:04 AM
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Yes thats if u can find let alone click 'Confirm Upgrade'
Tried 4 past 2 days to get through on the phone about this and as always its automated and they're very very busy, then suddenly ur cut off. This has happened every time i've rang be it day or night. Any others out there who has same probs.
Thinking now of doing satellite instead
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Re: BT Dialup users get broadband upgrade offer
(Score: 0)
by Anonymous on Feb 14, 2005 - 01:31 PM
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I'd say don't bother! Having just spent the last 3 days trying to get through to the right person/right department who can basically help (current call waitng time is in excess of 15-20 mins) only to find out that whilst they have switched on the broadband facility the software and modem have been sent to someone else goodness knows where. So up shot is I am currently without any internet access at home and 7 people later at BT I am still trying to revert to the old BT Anytime service - and this all from the 16th ranked Company in the worlds top 200!
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Re: BT Dialup users get broadband upgrade offer
(Score: 0)
by Anonymous on Mar 03, 2005 - 06:03 PM
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Managed to get the free upgrade to anutime plus ok. But they charged me for the full broadband package. Tried for the last two days to contact them on the phone 'very busy'.
Not a happy customer.
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Re: BT Dialup users get broadband upgrade offer
(Score: 1)
by Renee on Apr 19, 2005 - 03:19 PM
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Has anyone out there experienced the same as the following.
Suddenly my Broadband connection didn't work and there was nothing wrong my end. So as May 1st is near I thought it best to deactivate the Broadband and switch back over so I still have internet usage and wait for Anytime Plus. They told me that I had to be signed up to Broadband for a year and couldn't opt out. I had been suspect with the offer in the first place, thinking they were after my money and it was true. I did have written confirmation of the offer but couldn't handle the stress of it all, so
after a lengthy call I managed to switch back to just Anytime.
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