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Tiscalli remove bandwidth "hogs"
Posted by: eusty on Wednesday, February 09, 2005 - 11:18 AM
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At the end of last year PlusNet moved those who used
excessive bandwidth to a separate pipe, Tiscalli have gone further and are
removing 500 users who overstep the mark.
The bandwidth "hogs" as Tiscalli call them have been ordered leave, but can do
so without penalty.
It's claimed that these users regularly download between 30 and 150GB per
month, as opposed to the average of 1GB for the rest of it's customer base,
resulting in 1% of users using 30% of it's total bandwidth.
Tiscali UK has recently changed its Ts&Cs and issued a warning all 350,000
broadband users that they now have a 30 Gig a month allowance.
"Like other ISPs Tiscali has a small proportion of very heavy
users. This group of less than one per cent currently hog around 30 per cent
of total bandwidth."
"It is therefore necessary for us to protect the service for the other 99
per cent considerate users by establishing an acceptable guideline for use
and serve notice of termination, which we are able to do within the scope of
our current and previous Terms and Conditions, for those who are affecting
the quality of service for the rest." |
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Tiscalli spokesperson |
It is also revising the advertising campaigns, removing the word
'Unlimited' although it claims "for most customers their experience will that of
an unlimited service".
Who will be the next ISP to target heavy users? Time will
tell...
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Re: Tiscalli remove bandwidth "hogs"
(Score: 1)
by stef1373 on Feb 18, 2005 - 07:16 AM (User information | Send a message
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talktalk are doing the same they say a unlimited service has limits but will not tell you the limit so i have been removed. I was not downloading anywhere near 30 gb a month so beware
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