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Virgin makes new users pay
Posted by: eusty on Friday, June 10, 2005 - 09:26 PM
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Eagle eyed ADSLGuide
have noticed subtle changes in the terms and conditions (T&C) of users who sign
up to Virgin.net.
Although customers sign for a one month contract, as is becoming the norm
these days, Virgin will charge a £50 cancellation fee to those who leave within
twelve months of joining.
The reasons for this are quite simple, Virgin defer the cost of the free modem
and free connection working on the business model over a twelve month minimum
term, in effect users who join then leave soon afterwards cost them money!
As migration between suppliers becomes easier the days of free activation
combined with short contracts seem to be nearly past, unless there are 'claw
back' clauses to recompense ISP's.
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