Customers of Bulldog Broadband publicly expressed their frustration with the ISP on Tuesday evening, through the BBC's consumer programme, Watchdog.

Watchdog claim over 500 complaints about the ISP, have been received over the summer period whilst the programme has been off air, with problems ranging from poor speeds through to total loss of both phone and a broadband service, of which readers will be only too familiar with (take a look here for our dedicated Bulldog coverage).

Unsurprisingly Bulldog's Chief Commercial Officer Andrew Morley promised change, with the announcement of a 500% increase in customer service staffing levels, a suspension on marketing of services and an improvement in the service its customers are receiving. Time will indeed tell.

Time will also let us learn the fate of an official investigation of the ISP, facilitated by industry regulator, Ofcom .

The BBC's web site has a small write up on the case to read here.