|
DSLMax migration? Not yet you won't....
Posted by: eusty on Friday, May 19, 2006 - 12:49 PM
|
It looks as if you are hoping for an upgrade to DSLMax then you may have to
wait a little longer after BT has stopped mass migrations due to a software
failure.
ISP's were just given 20 minutes notice that a key tool needed to migrate
users was flawed and needed to be withdrawn. The tool allows ISP's to mass
migrate users to the DALMax system and so far around 200,000 users had been
switched, but BT claim that it was unable to cope with these early beta test
volumes.
The lack of notice has enraged ISP's who rely on BT's wholesale services,
which see this as a real blow as LLU speeds seem to be ever increasing. PlusNet
have been one of those who have been vocal of their criticism of BT.
"So far we've given free up-to-8Mbps upgrades to around 35,000 of our
existing customers - more than any other ISP. We use the bulk upgrade tool
provided by BT, but yesterday at 1pm, with less than 20 minutes notice, BT
stopped ISPs placing any more upgrade orders."
"Now we can't place more orders to upgrade the remainder of our customers
until BT resolves the issues they have, which is expected to be several
weeks away. This is really frustrating as customers have been looking
forward to 8Mbps speeds for some time and this will lead to further
disappointment." |
| Neil Armstrong, marketing director PlusNet |
BT claim that they will have the system up and running correctly in a couple
of weeks.
|
| DSLMax migration? Not yet you won't.... | Log-in or register a new user account | 0 Comments |
|
| Comments are statements made by the person that posted them.
They do not necessarily represent the opinions of the site editor. |
|
Broadband UK
Find the cheapest, fastest broadband where you live
Other Stories
- Mobile broadband to replace Wi-Fi?
(Mar 10, 2008)
- Pipex will be no more
(Mar 06, 2008)
- PlusNet tops BroadbandChoices.co.uk Customer Awards
(Mar 06, 2008)
- Be plans coverage expansion
(Mar 05, 2008)
- Wi-Fi use on train soars
(Mar 04, 2008)
- 24Mbps for under a tenner
(Mar 04, 2008)
- Virgin numbers soar
(Feb 28, 2008)
- iPlayer costs us money claim ISPs
(Feb 24, 2008)
- Government plans broadband review
(Feb 24, 2008)
- ISPs give thumbs down to regulation
(Feb 21, 2008)
|
