Another cut price ISP to the wall?

Posted by: eusty on Monday, August 21, 2006 - 06:03 PM

Euro1Net is possibly the latest cut price ISP to have gone to the wall.

BTWholesale have stopped providing IPStream connections to Euro1Net customers, with the reason being an "unspecified issue" although it's 99% certain to involve money not paid to BT.

Users trying to browse are being forwarded to a BT holding page with the following announcement.

Please note that this is not a fault, your broadband service has been re-directed to this webpage by BT Wholesale and you will not be able to navigate your web service beyond this page.

Your current broadband service provider is Advanced Data Services (Europe) Limited (trading as Euro1Net). Advanced Data Services (Europe) Limited (trading as Euro1Net) delivers your service via a BT Wholesale product called IPstream.

BT Wholesale has terminated the IPstream contract provided to Advanced Data Services (Europe) Limited (trading as Euro1Net), due to the non-payment of invoices. As a consequence we have made arrangements to cease your broadband service. This should be completed by Tuesday 5th September 2006, at which time you will be able to order a new service from another Broadband Service Provider of your choice.

You will not be able to order a new broadband service until the cease order on your current service has completed.

If you wish to discuss this matter further or to make a complaint about the loss of service you are experiencing, please contact your Service Provider. You may of course contact Ofcom should you require further advice. Please do not contact BT Wholesale as we will not be able to assist you further. BT Wholesale does sympathise with the situation that you find yourself in but this is a matter between you and the Service Provider who was supplying your broadband service.

BT holding page

Euro1Net has issued a statement on its service status page, although users will have to connect via dial-up to view it. In part it denies the ISP has liquidated but says "We are not going out of business; we just have an issue with one particular supplier." which when it's BT means you have big problems.
One solution put forward by Euro1Net is a migration to one of it's other services, although it seems from the BT statement that the marker will still be on the line, so a cease would be needed to obtain another ADSL connection.

Many users are unhappy as they have paid for 12 months broadband in advance, although this highlights the problem of 'too good to be true' offers, they usually are.

EDIT: Sources say that Bulk ceases were placed at 1pm this afternoon on all 5,500 circuits of Euro1Net. Users will be able to apply for a new broadband service on or after the 5th of September.

EDIT pt2: Looks like Euro1Net are no more