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Bulldog release more details of theft
Posted by: eusty on Wednesday, April 25, 2007 - 10:56 AM
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Bulldog have given more details of it's security breach as
reported
a few days ago, but it seems a bit of a PR exercise to reassure customers.
You may have seen the recent press coverage stating that in 2005, some
Bulldog customer contact details were illegally obtained by an unnamed
third party.
To date three customers have been in contact as they have received
unsolicited and possibly repeat telemarketing calls, potentially as a
result of this. It's important to point out that none has involved any
financial loss and we have no evidence that any customers have had their
credit card details used illegally.
We take allegations of this nature extremely seriously and are already
taking appropriate legal action against the third parties we believe may
be responsible for this unauthorised use of our customer data.
Our priority is to ensure that we provide an excellent level of service to
our customers. We are fully investigating this matter and have already
taken steps to further improve our security procedures.
We believe any customers who signed up to the Bulldog services after
December 2005 are unaffected by this. If you have any concerns about this,
please feel free to call us. |
| Bulldog |
As we noted previously the facts don't seem to stack up, as thieves who have
managed to obtain 100,000 credit card details would have more success than just
three telemarketing calls.
Bulldog's claim that nobody has suffered any financial loss is also misleading,
as it is common for credit card companies would refund any monies taken illegally from the
customer.
It has been strangely quiet as to why noting has taken over 18 months for the
facts to have been reported.
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