If you want to keep hold of your emails, then it's best if you don't use PlusNet's mail facilities.

The ISP has been rather good at losing customers emails, first last year and again this year they've managed it, and now they seem to have lost another batch of emails off their sever.

After installing the new junk mail filter on the morning of 23 August, customer emails began queuing waiting to be processed by the spam filter, but for some reason engineers decided to "roll back the changes" which mean the queue was deleted, removing the waiting mails.

While than maybe an inconvenience to residential customers, to businesses it could be a major headache.