If you have an old Freeserve and Wanadoo pay-as-you-go dial-up account then it maybe wise to start using it if you want to keep it.

Orange, the latest incarnation of Freeserve Wanadoo etc, have decided to remove inactive accounts without giving users any notice. It's usual for ISPs to suspend inactive accounts and this was the case if users didn't dial-up to Orange within 90 days. The problem was easily solved by a visit to the website and reactivating the account, Orange decided to increase the period to 260 days earlier this year, but neglected to tell anyone that once your account was deactivated then there was no way to reactivating it again.

One problem is that a the 'grace period' is no longer in use so not only will the dial-up account be removed, but customers will have any emails stored on Orange's servers permanently deleted.