While swapping a broadband provider has changed for the better recently it still takes an average of two weeks before a new service is installed.

The figures come from a report by moneysupermarket.com, and as expected providers who offer 'free' broadband as part of a bundle fare the worst. At the bottom of the pile is TalkTalk who take an average of nearly five weeks to connect a customer, and 13 per cent having to wait 7 to 10 weeks to get a full service.
AOL and Virgin are the most improved since the last survey cutting a week of their connection time, with 39 per cent of Virgin customers getting connected within the week. This is a similar figure to that of Orange with 30 per cent, but only 11 per cent of Sky customers get the same service.

As with most surveys this one only covers the big players in the market, most customers of smaller ISPs have many few problems with their migration times.