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BT to offer itemised billing for broadband
Posted by: Sunil Sood on Thursday, May 27, 2004 - 12:43 PM
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Consumer broadband bills will be itemised from this summer, offering a
breakdown of not only the amount of time spent online but also the amount of
bandwidth used in individual web sessions.
As the price war for 512Kbps broadband services escalates, itemised billing
will help ISPs cut their losses by enabling them to put bandwidth caps on their
sub-£20 products and bill for extra capacity.
The bandwidth data will be made available by BT Wholesale from 28 May and will
allow ISPs to provide more transparent pricing models for 'turbo' bandwidth
services.
To date, they've had no way of proving how much bandwidth a customer had used in
a month, making it hard to charge premiums for excessive usage.
"At the moment, customer information is provided to ISPs from our
back-end server, which details the start and end times of individual user
sessions,"
"But the higher functionality launching this month will offer a breakdown of
bytes used in both the upstream and downstream." |
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BT Wholesale spokesman |
BT is planning to offer the service in real time, so that ISPs can warn
customers when they're about to exceed their monthly limits. Bandwidth
data will be accessible on a per-second basis.
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