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Broadband from BT...£12k a year!
Posted by: eusty on Tuesday, August 22, 2006 - 04:41 PM
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An unlucky broadband user has been charged a whopping £12,000 for a years
connection by BT.
Ben Lord, from Ixworth, Suffolk should have paid BT £29.99 a month which
according to our maths is £11,640 cheaper than BT's. Not surprisingly Mr Lord is
not a happy chappy, especially as this is not the first time BT have cocked up,
he claims he had received numerous incorrect bills from BT before the latest
one.
"I'm really angry. I think the service they offer is a shambles.
I have contacted them but they have not done anything about the
problems I have had."
"I have had multiple wrong bills since we converted half of the
garage for my business in January and had to move the broadband and
fax lines into the new office."
"They terminated my broadband connection because I hadn't paid my
bill, but I haven't paid because the bill was wrong and they haven't
changed it," |
| Ben Lord |
BT has apologised and promises to look into the matter, Mr Lord on the other
hand is taping up his letterbox!!
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