The Internet Service Providers' Association (ISPA) has published a new report which outlines the best practice for ISPs who are working with the police and other official bodies.

One of the main points of the report is that it recommends that each ISP should provide a 24-hour point of contact who can aid police when dealing with ISP's customers, for example in investigations who are related to internet use.

Although these are only recommendations and not binding by law, most ISPs (but not all) adhere to the voluntary code of practises of the ISPA.