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Topic: Freedom2Surf

The new items published under this topic are as follows.
Posted by: eusty on Monday, October 16, 2006 - 10:23 PM
Freedom2Surf

Freedom2Surf has signed an agreement to offer its subscribers internet TV services (IPTV).

The agreement is with Aggregator who provide the platform for both set-top boxes and PCs and promises on-demand niche content offerings such as Russian language programmes. Further services will be launched in the coming months targeted at a range of special interests.

Aggregator will enable its customers to watch programmes on demand and also on selected content automatically download content off-peak to allow later viewing.

"The changing television landscape has brought non-traditional players into the digital media industry, offering specialist content in tune with customers' needs,"
"As part of offering services over the internet, it is essential that we work closely with ISPs, and we are delighted to have already started this process with Freedom2Surf."
Martin Goswami, co-founder and chief executive at Aggregator

     


Posted by: eusty on Friday, March 17, 2006 - 08:00 AM
Freedom2Surf

When is Unlimited not unlimited? According to ISP Freedom2Surf when it's 25GB a week.

Some heavy users on their Unlimited connections have been told that they face termination of their contract if they don't reduce their usage to a maximum of 25GB a week.
It all comes under it's Acceptable Usage Policy (AUP) which although ISP's claim it's to protect other users standard of service, quite often is used to limit those using excessive bandwidth.

Dear Mr XXX,

As a direct result of overuse of network bandwidth resources (we have measured that you have used XXX on BitTorrent protocol alone between 6/3/06 and 13/3/06) we have taken the decision to send you a formal request to immediately reduce the usage of your ADSL connection to less than 25GB per week.

As your overuse is having a detrimental effect on other customers we are entitled under our terms and conditions (www.freedom2surf.net/adsl/terms) and Acceptable Usage Policy to immediately terminate your service, please see the relevant extract
below:-

16.7 Other events
We shall be entitled to terminate the Agreement without the need to give any notice in writing to you upon the occurrence of any one or more of the following events:

1. if we in our opinion believe that termination of the Service is necessary to protect our goodwill or reputation and/or of our services or products (or necessary to protect the service provided by us to other users)

Your compliance of this request is required within 7 days. Failure to comply at the end of this period will result in immediate suspension of your service and termination of your service 14 days from the date of this letter.

To migrate away from freedom2surf you will need to provide the following MAC code to your new service provider: XXX




Customer Services

It's interesting that F2S have identified that BitTorrent is the culprit rather that imposing an 'all data' restriction. As download speeds get faster and more online content is available ISP's will have to look at the issue of data usage once again.
Although 100GB a month seems reasonable to us!

     


Posted by: eusty on Friday, February 17, 2006 - 09:40 PM
Freedom2Surf

Freedom2Surf has launched an entry level broadband product aimed at the dial -up user.

Priced at £12.99 a month (with £49.99 activation) or £15.99 for the annual contract with free activation it hopes that dial-up customers will switch to broadband.

The Connect Start package will offer connection speeds of up to 8Mbps depending on the line conditions, but with a download limit of only 0.5GB this will only appeal to the lightest users, although extra usage can be purchased for £1.50 per GB.
One point is that as usage is not counted between 1am and 6am, nocturnal users could see this as a major advantage!

"Today broadband is available to all, but with so many complicated products on the market, it is hard for consumers to decipher which is the best one for them. From speaking with our customers we have discovered that many consumers only require a broadband connection for simple surfing and information gathering. Connect Start is designed for these consumers and is priced accordingly to meet their low usage demands."
Richard Manly, sales and marketing director, Freedom2Surf

     


Posted by: eusty on Friday, January 20, 2006 - 11:11 AM
Freedom2Surf

ISPreview have reported that Freedom2Surf have gone live with it's 8Mbps ADSL service following trials with BT last month.
This will initially be available in 53 exchanges, but reports that it hopes to be available in 5,300 exchanges by 31st March 2006 seem a little optimistic at the least.

F2S customers can migrate with a one off fee of £15 while new customers can get the service for £14.99. The bad news is that it also reports than many F2S customers are unhappy of the service they are receiving, where this is solely a F2S problem or related to the ADSLmax product remains to be see.

"The continued expansion of our 8Mbit service across the UK marks a further step in our aim to offer high quality, fastest possible broadband for consumers, irrespective of where they live. Consumers will now be able to benefit from services such as VoIP, as well as faster download and upload speeds."
Richard Manly, sales and marketing director F2S

     


Posted by: eusty on Friday, December 09, 2005 - 10:29 PM
Freedom2Surf

Freedom2Surf has been selected by BT to participate in forthcoming trials in BT's IPstream Max, which will see if speeds of nearly 8Mbps over 'some' ADSL lines.

Existing F2S customers in 25 exchanges will be invited to take part in the trials, which will initially be around Cornwall, Greater London, Northern Ireland, South Glamorgan and Strathclyde areas, although the number of exchanges in the trial will rise to 53.

"As one of the UK's fastest growing consumer and business ISPs, the expansion of our services will enable us to deliver innovative, cost effective broadband to a much broader reach of customers."
"This is particularly important to freedom2surf as we are committed to providing customers with the best possible broadband service, irrespective of where they live. As more exchanges become enabled nationwide, we anticipate wider roll out for our customers."
Richard Manly, sales and marketing director F2S

With speeds of 8Mbps commonly now being delivered by LLU providers BT better get it's skates on to avoid being left behind in the race for faster speeds and high bandwidth applications.

     


Posted by: eusty on Tuesday, October 18, 2005 - 02:11 PM
Freedom2Surf

ISP Freedom2Surf has been sold to rival Pipex in a deal worth £10 million.

It will add the ISP's 40,000 customers to it's consumer base giving it a total of 250,000, making it easier to go down the LLU route which it announced in July. It has said that it will mean that it can install it's equipment further fourty exchanges in addition to the previously mentioned sixty.

"The acquisition of F2S increases customer density around exchanges already allocated for unbundling, improving return on capital,"
Pipex statement

     


Posted by: eusty on Tuesday, June 21, 2005 - 04:03 PM
Freedom2Surf

Freedom2Surf  (F2S) has announced the immediate launch of an 8Mbps broadband connection with the possibility of increasing to 24Mbps in the future. This is due to a deal between F2S and EasyNet who provide the local loop (LLU) network unbundled and announced their plans for faster speeds in April.

Initially the service will only be available at 14 exchanges with this increasing to over 200 by the end of next month (July). Current users of F2S can upgrade for a one-off payment of £15 or new customers will have to pay the £49.99 installation fee, unless they sign for the yearly contract.

Prices will start at £14.99 per month depending of the amount of data transferred during the month, with a 100GB a month data transfer only costing £24.99.

"Consumers across Europe and the US have long enjoyed ultra high-speed broadband and we are committed to leading the broadband speed revolution in the UK. The promise of Local Loop Unbundling is finally delivering, and consumers as a result will be able to enjoy 24Mbit broadband for the same price as many are paying for bog standard 1Mbit services."
Chris Panayis, managing director Freedom2Surf,

One interesting point is that the upload speed for 8Mbps connections has been increased from the usual 256Kbps to 768Kbps, this will mean uploading data, such as sending emails, will also have a speed boost!

All the details are on the F2S website if you are at one of the lucky exchanges.

     


Posted by: eusty on Friday, April 01, 2005 - 12:55 PM
Freedom2Surf

As users who have migrated between two IPStream ISP's know, it can be a process fraught with problems, but those wishing to move from a DataStream ISP such as Tiscali or Virgin have not had this option.

Previously the only way to move from a DataStream ISP was to 'cease-provide' which results in a minimum of ten days with no ADSL, and sometimes much longer!

Freedom2surf have announced that they are taking part, and they seem to only ISP doing so, in new trials to allow DataStream users to migrate to one of it's packages, also it has extended the free migration offer available to new customers.

To take part punters only need to obtain a MAC code from their current ISP, which therein lies another problem, as some ISP's are not willing to freely provide them.

     


Posted by: eusty on Monday, November 29, 2004 - 05:55 PM
Freedom2Surf

Freedom2Surf has come up with a seasonal gift for someone, a 2Mbps connection for £14.99!

It's Freedom2surf Lightening Connect Lite package has been extended to include the faster connection, which until now was only available on speeds up to 1Mbps. The catch is that there is only 1GB of data transfer per month, although additional allowance can be bought for £2.99 per GB. Another option is the 'non lite' package which comes with 5GB as standard, although this costs £19.99 per month.
Although if you are a night surfer, you won't pay for any bandwidth between 1am and 6am, which is an interesting idea. As is the fact that a 512Kbps connection costs the same as 1Mbps or 2Mbps, why anyone would choose for the lower speed is not sure!!

There is a £49.99 activation charge, but the package includes 50MB of webspace and 20 email addresses.

  “Freedom2Surf is always looking for ways in which we can launch innovative new services available at affordable prices. The Lightening Connect family of packages offers our customers a super fast connection at dial-up prices. As our competitors finally start to offer 1mb services, Freedom2Surf is one step ahead in offering quality 2mb packages. Broadband Britain is evolving and customers are demanding ever increasingly flexible internet packages so they can download music and video quickly and improve the quality of their broadband content.”

Chris Panayis, managing director of Freedom2Surf,

     


Posted by: eusty on Wednesday, October 06, 2004 - 01:09 PM
Freedom2Surf

Freedom2Surf has has unveiled gift vouchers that can be redeemed for one of its broadband packages.
These are available in a  choice of three, six, nine or twelve vouchers, which can be redeemed against Freedom2Surf Connect and Connect Lite, which are both 1Mbps connections, and Pure IP Unlimited, which is a standard connection of 512Kbps.

The full details will be unveiled later this week, but an example is a 3-month voucher for Connect Lite which cost £95.00, this includes the activation fee and the £14.99 monthly fee for the three months..

"Broadband makes for a great gift but internet access is a slightly intangible present to give,"
"This is why Freedom2Surf has taken the lead in developing broadband vouchers with a range of options to suit different pockets and requirements which take the hassle out of getting online."

"Because the vouchers are pre-paid, all that friends, family, students or even grandparents need to do is get in contact with their voucher number and they can be enjoying a super-fast internet connection in around 10 days."

Chris Panayis, MD, Freedom2Surf

If anyone wants to send a voucher to bug, then just get in touch!!

     


Posted by: AndyJenkins on Tuesday, July 20, 2004 - 05:08 AM
Freedom2Surf

ISP Freedom2surf have launched a free VoIP service for use over a broadband service - Freedom2Surf Babble.

According to the Press Release, 'Babble' is to be available to 'anyone with a PC and broadband connection', with the service seemingly integrated into Freedom2surf's core network - thus enabling the ISP to do all this for free. Calls are made using either Microsoft Windows Messenger or a VoIP telephone.

More info to appear on the Freedom2surf website soon.

     


Posted by: AndyJenkins on Tuesday, June 08, 2004 - 11:05 AM
Freedom2Surf

Freedom2Surf have announced a price reduction on their 1Mb ADSL service. A staggeringly low £14.99 per month. And its not some special, never to be repeated, once in a lifetime offer either.

OK - so the service is capped at 1GB per month, but as the ISP is keen to point out, a 1GB allowance is sufficient for "200 MP3 music tracks, 650 short videos or 100 large software programmes". For those who feel the need for speed but would welcome a bit more inclusive traffic, Freedom2Surf also offer the same 1Mb download rate, but including 5GB of transfer allowance costing £19.99 (all prices include VAT). In both cases, as always, the upload speed remains at 256k.

It should be pointed out that Freedom2Surf do things a little differently to other capped solutions by providers (as if there wasnt enough variations of the concept already). Between the hours of 1am and 6am, any download will not be counted towards the monthly allowance, freeing up those costly bits and bytes for the more important tasks that need to be done during the day.

"Freedom2Surf has always been at the forefront of efforts to reduce the price of broadband, and our new packages are designed to give customers real value for money. Price has always been the limiting factor to mass consumer broadband take-up. With new pay as you go broadband services available at speeds of 1mb for just £ 14.99 a month, we believe packages like Freedom2Surf Connect and Connect Lite signal the death of dial-up"
Chris Panayis, Managing Director of Freedom2Surf

     


Posted by: eusty on Friday, March 19, 2004 - 11:34 PM
Freedom2Surf

Freedom2Surf has launched of a new 512Kbps broadband ADSL service costing £17.99 per month (inc VAT).

Freedom2Surf Connect offers download speeds up to 512Kbps, 20 email addresses and 50Mb of web space.

Like the new BT Basic service, recently launched, Freedom2Surf Connect imposes a 1Gb download limit on users, which is becoming standard for low cost ADSL connections.

However, Freedom2Surf is also offering an additional service, FamilyConnect, which is targeted at family users and households that have a need for greater usage allowance for downloading, which costs £19.99 per month and has a 2Gb allowance.

Subscribers to both new services can check their level of data usage through the members area on the Freedom3Surf website. They also have the option of purchasing an extra 1Gb traffic allowance for £2.99 per month.

The details as usual are available from the Freedom2Surf website

     


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