Topic: Madasafish

Madasafish and PlusNet are to combine their broadband networks and infrastructure, but service, support and billing will remain separate.

It also said that there were to be improvements in its online support service in December, and that further details will be revealed in the next few months on the integration of the two companies.

Madasfish are offering all new customers a home wireless networking kit as standard which it hopes will make "techno-spaghetti of messy cables a thing of the past".

The kit includes a D-Link 54Mbps ADSL wireless router and Wireless G USB adapter which is suitable for both the PC and Mac. Also included is help to set up the system if needed, with a technical support team on call 24 hours a day if needed.

Madasafish have launched Madasafish Parental Control which as you would guess is a parental control to help keep out all the 'internet filth'.

The controls are web-based so can be accessed from anywhere which has an internet connection and features a dashboard style for all the advanced security and protection features. Parents set safe Internet zones with customisable website blocking, tailored to fit individual family members depending on what the parent deems acceptable and cannot be uninstalled or tampered with by kids.

Even instant messaging conversations are recorded, but there is no translation feature which would make them intelligible to anyone over 25. Up to three PCs can be protected, but if you only have one then you can also set times when each child can use the internet.

Madasafish are offering a free 30 day trial, but the service will cost £1.99 a month and is available at http://www.madasafish.com/parental-control

You would think that having three of your brands in the top four in a poll of the best ISPs would be a good thing.

But Brightview, parent company of Madasafish, Global Internet and Waitrose.com has criticised the BBC for its handling of survey information during it's recent Watchdog programme. The problem is that the programme focused on the actual number of votes rather than the percentage of happy customers, this meant that BT was quoted as receiving the most amount of positive votes, even though they had the third highest number of unhappy customers.

It seems that the recent change in Ofcom's Migration rules is having some effect in the number of users changing ISPs.

Madasafish Broadband has reported a 30 percent increase in the number of customers switching to their service since the change in regulations on Valentines day. This is true even though they had previously been signed up to the voluntary scheme before the regulation change, so it seems that the new customers were with an ISP wouldn't issue a Migrations Authorisation Code (MAC) to customers wanting to switch to an alternative supplier.

Good news indeed!

Madasafish has announced free calls between users of its home phone service Madasafish Talk. Customers will now have unlimited free calls from their landlines to all other Madasafish Talk customers at any time of the day. This is in addition to it's unlimited free calls to UK landlines during evenings and weekends.

The company has also included its Talk home phone service in its referral programme. Customers who refer Madasafish Broadband and Talk to their friends will earn £30 for every person that signs up. Their friends will even receive £15 credit in their account just for joining. Unlike some referral schemes, there is no limit to the amount that customers can earn.

ISP Madasafish has announced that it has launched a landline phone service Madasafish Talk.

For the £9.99 rental customers will get free and weekend calls or Inclusive 'Anytime' calls are also available for an additional £5.99 a month. International calls to USA, Canada and various European destinations charged at just 2.5p per minute.

What makes this different to most ISP's phone deals is that Madasafish won't be providing the line equipment via LLU , but will be using BT’s own network to carry calls, so customers not on LLU enabled exchanges will be able to take advantage. Madasafish has been running wide-scale trials with existing broadband customers for several months.

More information is available at: www.madasafish.com/talk

One thing I always love waiting for is a press release from Madasafish - the guys are offically bonkers! New punters signing up until August 2006 will be able to buy a £70 Voyage 2110 wireless router for just £25 - saving £50. We've scoured around the web for a cheap price for this router, but honestly, you'll struggle to get a brand new one for anything less than £70. So truely a bargain then.

Monthly charges at £11.99 (reverting to £17.99 after 6 months) and free connection and 5GB monthly usage allowance. A normal 12 month contract applies.

So why are Madasafish "bonkers"? Let Head of Marketing Mr Matthew Henton explain.

The ISP is so concerned with all the time you'll be spending in your gardens wireless surfing (our site ??) that the ISP will also get you a free tube of Solait suntan lotion courtesy Superdrug. Maybe not so bonkers with this 33'c weather we're experiencing at the moment. Kudos guys - you really are as Mad as a ....

Madasafish Broadband have launched it's new referral program which could see customers getting a nice earner.

An existing Madasafish customer will receive £20 credited to their account for each new customer they refer, in addition, their friend will get a £10 bonus for joining too. There’s no limit to the number of people a customer can refer and no limit to how much can be earned.

Referred customers only have to stay with the ISP for one month before the credit is awarded, however all new customers are held to a, not usual, 12 month contract.

Madasafish has announced its latest competition and the lucky winner could win one year of wireless 8Mb MAX Broadband simply by sharing your best joke about a fish. The value of this prize is over £335.88 and includes a free Voyager 2110 wireless router, free domain name, free static IP address and free newsgroup access.

Submit your fishy jokes at www.madasafish.com/fun