Topic: Nildram

Nildram have announced it's new pricing structure which could mean that certain products have been reduced by up to 42 per cent.

It is reducing it's product range for domestic customers into two streams of service, the new Broadband2 and the existing Broadband 2gO products.
The Broadband2 service which will offer a 2Mbps connection will be priced at £25.99 while the 2gO service has been reduced in price to £15.99 with any additional usage being charged at 99p per GB, although no mention is made of a price ceiling.

From April, Nildram’s existing DSL1000 and DSL2000 customers will have their price reduced to £25.99, essentially putting them on the Broadband2 service, while PAYG customers will be moved over to 2gO
In July, Nildram will begin to upgrade all its DSL and PAYG customers to 2Mbps for free as part of a rolling upgrade programme, those who cannot wait can opt for a fast-track upgrade and pay a one-off £12.93 fee. Surf500 customers will also be able to upgrade to Broadband2 for a one-off fee of £12.93.

Full regrade details can be found at Nildram.

February 1st is the beginning of the end of Nildram's own usenet services.

In a move that has surprised usenet users, Nildram has decided to begin the process of closing its Usenet server. As a replacement, an agreement has been reached with Giganews which will provide an outsourced service.

Users will use their Nildram username and password to gain access to the Giganews system. The service comes with speed restrictions of two concurrent 256 Kbps connections and a maximum download limit per month ranging from 10 to 25 Gigabytes, depending on the Nildram broadband product purchased.

Many are frustrated at the short notice and some have expressed security concerns regarding passing their Nildram username and password over the internet as these are the same passwords used to alter product broadband options and mail. Additionally, Nildram users of 1Mbps and 2Mbps services feel somewhat disenfranchised by being limited to the same speed as 512k customers.

For full details you can read Nildram's public statement.

Nildram yesterday launched a new 2Mbps service, "Broadband 2gO" (Broadband "to go"), a service lining up with the ISPs existing "Pay as you Go" services, a concept offering broadband services as cheap as possible, but with limited usage.

The service costs just £17.99 per month, which itself is a pretty decent headline grabbing figure, however 2gO is capped at just 1GB per month with additional bandwidth charged at £1.75 per GigaByte, although with a minimum 2GB purchase. Worryingly at the time of writting this article there's no mention on the Nildram website about any price capping on this product which if not just a mistake could lead to some very expensive monthly broadband bills.

Nildram cite the service is perfect for occasional users needing fast connections, but who actually download very little over the course of a month. Converts to broadband from dialup could find services like 2g0 expensive given the low inclusive bandwidth offered, as many users when first exposed to broadband find they do lots of downloading just to "experience" what broadband speeds can offer.

The service comes with a respectable 30 day minimum contract for those who do not like agreeing to a full year, and a setup fee of £58.75 applies to all, whilst migration from another broadband ISP comes free of charge.

Symmetrical DSLs' popularity, which offers an equivalent upstream rate to that of the downstream rate, might have just received a promotion boost, thanks to an announcement by Nildram detailing an almost 30% price slash in the products' monthly price.

Nildram's SDSL solutions are available in the 3 common "flavours", 512kbps, 1Mbps & 2Mbps, and for a limited time there's also a removal of the setup costs for the ISPs more popular 1Mbps & 2Mbps services on a "Wires Only" scheme - saving £475 (512kbps setup costs remain however, at £249. Nildram's "Fully Managed" option also has no setup fee, and all prices exclude VAT.

All SDSL products come with a typical 12 month term, with the cheaper Wires Only, subscribers have the opportunity to purchase a suitable pre-configured Zyxel 791 for £350 + VAT. Fully Managed subscribers will get a Cisco 1721, which Nildram install themselves.

Deciding to partake in a customer satisfaction survey, Nildram deemed it necessary to inform its users of such - a good idea you may think.

Unfortunatley, in doing such a good deed, the ISP also revealed "hundred"s of its customers private email addresses at the same time, according to a report on the ISPReview website.

The latest press release from Nildram showcases how the ISPs product set has improved a Hairdressing Salon management system. Yep, thats right - Hairdressing. No, we didnt think we'd ever write about beauty industry either.

The release features one Mascolo Support Systems’ SALONGENIUS management solution, coupled with Nildram's ADSL offerings, enabling Salons with VPN (for stock and credit card transactions) and spam measures for email amongst other things.

The release is also keen to point out that Nildram ADSL connections will also soon be made available to 200 Toni&Guy centers in the UK with featuring upto 2Mb downstream rates. Does that make for a faster cut and blow dry then ?

Press Release.